Community Services

CHC52015 - Diploma of Community Services

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Note that the Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)

To achieve this qualification, the candidate must have completed at least 100 hours of work as detailed in the Assessment Requirements of units of competency.

Duration

Full time
72 Weeks

Mode of Study

Classroom
Self-directed Learning
Simulated Work Environment
Work Placement.

Assessment

Questioning
Projects
Case Scenarios
Reports
Skills Assessments Observation

Recognition of Prior Learning (RPL)

A student may be entitled to gain unit of competency credits or recognition, if what they have learned at work, from other programs, courses, from life experience or training provided at work is relevant to the course. SCEI recognises the AQF qualifications and statements of attainment issued by other registered training organisations. For further information see the RPL brochure or visit www.scei.edu.au

Entry Requirements

To ensure an appropriate learning opportunity, candidates need to demonstrate a capacity to undertake study at Diploma level, this can be demonstrated via the following:

  • Successful completion of Southern Cross Education Institute’s Language, Literacy and Numeracy indicator
  • Candidates must be aged 18 or older
  • Moderate level of computer literacy required

Additional Requirements

  • National Police Check
  • Working with Children Check

Further Study Pathways

After achieving CHC52015 Diploma of Community Service, students may continue their studies by enrolling in the following course:

  • Bachelor of Community Services
  • Bachelor of Social Science
  • Bachelor of Community Welfare

Employment Opportunities

The following employment opportunities are available to students who complete this qualification:

  • Community services worker
  • Early Intervention worker
  • Program coordinator
  • Youth officer
  • Welfare worker
  • Case worker
  • Client service assessor

Core Units

CHCCCS007 - Develop and implement service programs
CHCCOM003 - Develop workplace communication strategies
CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services
CHCDIV003Manage and promote diversity
CHCLEG003 - Manage legal and ethical compliance
CHCMGT005 - Facilitate workplace debriefing and support processes
CHCPRP003 - Reflect on and improve own professional practice
HLTWHS004 - Manage work health and safety


Selective Electives – Both Streams

CHCDEV001 - Confirm client developmental status
CHCCSM005 - Develop, facilitate and review all aspects of case management
CHCCCS004 - Assess co-existing needs
CHCCDE011 - Implement community development strategies
CHCCSL001 - Establish and confirm the counselling relationship

Electives Units A – Case Management Specialisation

CHCCSM007 - Undertake case management in a child protection framework
CHCCSM006 - Provide case management supervision
CHCCSM004 - Coordinate complex case requirements

Electives Units B – General Stream

CHCCDE007 - Develop and Provide Community Projects
CHCADV002 - Provide advocacy and representation services
CHCCCS019 - Recognise and respond to crisis situations 

*Elective units have been selected by SCEI in consultation with industry experts and are a reduced list from the qualification packaging rules specified electives list.

- CHC52015 - Diploma of Community Services

Cricos: 090553K

This qualification addresses work in roles that usually involve service delivery, either direct client work and/or community education or development projects. Workers at this level operate at an advanced skill level and may also have responsibility for the supervision of other staff and volunteers.

Duration

Full Time
(72Weeks)

Mode of Study

Classroom-based
Self-directed learning

Assessment

Questioning
Projects
Case Scenarios
Reports
Skills Assessments Observation

Recognition of Prior Learning (RPL)

A student may be entitled to gain unit of competency credits or recognition, if what they have learned at work, from other programs, courses, from life experience or training provided at work is relevant to the course. SCEI recognises the AQF qualifications and statements of attainment issued by other registered training organisations. For further information see the RPL brochure or visit www.scei.edu.au

Entry Requirements

Candidates must demonstrate the following:

  • IELTS 5.5 or completion of SCEI’s English Proficiency Test
  • 18 years of age or over

Additional Requirements

  • National Police Check
  • Working with Children Check

Further Study Pathways

Completion of CHC52015 Diploma of Community Services provides a pathway for further study into a relevant Advanced Diploma of Bachelor Degree.  Examples of relevant Advanced Diploma’s and Bachelor Degree’s include:

  • CHC62015 Advanced Diploma of Community Sector Management
  • Bachelor of Community Services
  • Bachelor of Social Science
  • Bachelor of Community Welfare

Employment Opportunities

Graduates of this course will have employment opportunities in a range of community sector organisations e.g. aged care, early childhood services, disability services.  Roles may include:

  • Community services worker
  • Early intervention worker
  • Program coordinator
  • Youth officer
  • Welfare worker
  • Case worker
  • Client service assessor

Core Units

CHCCCS007 - Develop and implement service programs
CHCCOM003 - Develop workplace communication strategies
CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services
CHCDIV003Manage and promote diversity
CHCLEG003 - Manage legal and ethical compliance
CHCMGT005 - Facilitate workplace debriefing and support processes
CHCPRP003 - Reflect on and improve own professional practice
HLTWHS004 - Manage work health and safety


Selective Electives – Both Streams

CHCDEV001 - Confirm client developmental status
CHCCSM005 - Develop, facilitate and review all aspects of case management
CHCCCS004 - Assess co-existing needs
CHCCDE011 - Implement community development strategies
CHCCSL001 - Establish and confirm the counselling relationship

Electives Units A – Case Management Specialisation

CHCCSM007 - Undertake case management in a child protection framework
CHCCSM006 - Provide case management supervision
CHCCSM004 - Coordinate complex case requirements

Electives Units B – General Stream

CHCCDE007 - Develop and Provide Community Projects
CHCADV002 - Provide advocacy and representation services
CHCCCS019 - Recognise and respond to crisis situations 

*Elective units have been selected by SCEI in consultation with industry experts and are a reduced list from the qualification packaging rules specified electives list.