Community Services

CHC52015 - Diploma of Community Services

This qualification reflects the roles of community services, case management and social housing workers involved in the managing, co-ordinating and/or delivering of person-centred services to individuals, groups and communities.

At this level, workers have specialised skills in community services and work autonomously under broad directions from senior management. Workers are usually providing direct support to individuals or groups of individuals. Workers may also have responsibility for the supervision of other workers and volunteers and/or case management; program coordination or the development of new business opportunities.

Note that the Statutory & forensic child, youth & family welfare specialisation must be achieved in order to meet the minimum education requirements for child protection and youth justice practice in Victoria. In addition, to meet the minimum education requirements for entry into child protection practice in Victoria, diploma qualifications must be approved by the Australian Community Workers Association (ACWA)

To achieve this qualification, the candidate must completed 400 hours of work as detailed in the Assessment Requirements of units of competency.

Duration

Full time
72 Weeks

Mode of Study

On Campus

Assessment

Assessment is both formative and summative and may include a combination of Questioning, Skills Assessment, Industry Work Placement, Scenario, Case Study, Role Play, Project, Research and Report..

Recognition of Prior Learning (RPL)

A student may be entitled to gain unit of competency credits or recognition, if what they have learned at work, from other programs, courses, from life experience or training provided at work is relevant to the course. SCEI recognises the AQF qualifications and statements of attainment issued by other registered training organisations. For further information see the RPL brochure or visit www.scei.edu.au

Entry Requirements

To ensure an appropriate learning opportunity, candidates need to demonstrate a capacity to undertake study at Diploma level, this can be demonstrated via the following:

  • Successful completion of Year 12 or the equivalent level of study or mature aged entry
  • Successful completion of Southern Cross Education Institute’s Language, Literacy and Numeracy indicator
  • Candidates must be aged 18 or older
  • Moderate level of computer literacy required</li

Additional Requirements

  • National Police Check
  • Working with Children Check

Further Study Pathways

After achieving this Diploma course, students may continue their studies by enrolling in the: CHC62015 Advanced Diploma of Community Sector Management.

Employment Opportunities

The following employment opportunities are available to students who complete this qualification:

  • Community services case worker
  • Welfare support worker
  • Community services case manager

Core Units

CHCCCS007 - Develop and implement service programs
CHCCOM003 - Develop workplace communication strategies
CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services
CHCDIV003Manage and promote diversity
CHCLEG003 - Manage legal and ethical compliance
CHCMGT005 - Facilitate workplace debriefing and support processes
CHCPRP003 - Reflect on and improve own professional practice
HLTWHS004 - Manage work health and safety


Elective Units

CHCDEV001 - Confirm client developmental status
CHCCSM005 - Develop, facilitate and review all aspects of case management
CHCCCS004 - Assess co-existing needs
CHCCDE011 - Implement community development strategies
CHCCSL001 - Establish and confirm the counselling relationship 
CHCADV002 - Provide advocacy and representation services

CHCCDE007 - Develop and Provide Community Projects
CHCCCS019 - Recognise and respond to crisis situations 

 

- CHC52015 - Diploma of Community Services

Cricos: 090553K

This qualification reflects the role of support workers who complete specialized tasks and functions in aged services; either in residential, home or community
based environments. Workers will take responsibility for their own outputs within defined organisation guidelines and
maintain quality service delivery through the development, facilitation and review of individualized service planning and delivery.

Duration

Full Time
(72Weeks)

Mode of Study

On Campus

Assessment

Assessment is both formative and summative and may include a combination of Questioning, Skills Assessment, Industry Work Placement, Scenario, Case Study, Role Play, Project, Research and Report.

Recognition of Prior Learning (RPL)

A student may be entitled to gain unit of competency credits or recognition, if what they have learned at work, from other programs, courses, from life experience or training provided at work is relevant to the course. SCEI recognises the AQF qualifications and statements of attainment issued by other registered training organisations. For further information see the RPL brochure or visit www.scei.edu.au

Entry Requirements

To ensure an appropriate learning opportunity,candidates need to demonstrate a capacity to
undertake study at Certificate IV level, this can be demonstrated via the following:

  • Successful completion of year 12 or equivalent level of study or mature aged entry
  • Minimum English level IELTS 5.5 or equivalent. Candidates from student assessment visa level 1 and 2 countries can undertakeSCEI’s English Proficiency Test. For more information on student visa assessment level refer to Department of Immigration and Border Protection Website www.border.gov.au 
  • 18 years of age or over
  • Moderate level of computer literacy
  • Police clearance certificate (from home country)

Additional Requirements

  • National Police Check
  • Working with Children Check

Further Study Pathways

After achieving this Diploma course, students may continue their studies by enrolling in the: CHC62015 Advanced Diploma of Community Sector Management.

Employment Opportunities

The following employment opportunities are available to students who complete this qualification:

  • Community services case worker
  • Welfare support worker
  • Community services case manager

Core Units

CHCCCS007 - Develop and implement service programs
CHCCOM003 - Develop workplace communication strategies
CHCDEV002 - Analyse impacts of sociological factors on clients in community work and services
CHCDIV003Manage and promote diversity
CHCLEG003 - Manage legal and ethical compliance
CHCMGT005 - Facilitate workplace debriefing and support processes
CHCPRP003 - Reflect on and improve own professional practice
HLTWHS004 - Manage work health and safety


Elective Units

CHCDEV001 - Confirm client developmental status
CHCCSM005 - Develop, facilitate and review all aspects of case management
CHCCCS004 - Assess co-existing needs
CHCCDE011 - Implement community development strategies
CHCCSL001 - Establish and confirm the counselling relationship 
CHCADV002 - Provide advocacy and representation services

CHCCDE007 - Develop and Provide Community Projects
CHCCCS019 - Recognise and respond to crisis situations